How can we help you?

Promoted articles

• Connection from abroad not possible. Why?

  We confirm the recent implementation of enhanced technical measures aimed at ensuring compliance with the rules for accessing and using our platform. Cr...

• My account has been suspended. What should I do?

  If your account has been suspended, several reasons may explain it. In some cases, your account may simply be under review by our teams.Here are the mos...

• How do I register on Casino777.be?

  Registering is very easy - go to Casino777.be and click on 'Register'. Follow the steps on the screen to create your account and start playing!

• I've forgotten my username or password. How can I get them back?

  To retrieve your username or password, click on "Forgot password" in the "Login" menu and enter the e-mail address linked to your account. You will then...

• I can't log in to my account. Why?

  If you can no longer log into your account, several reasons are possible: 1. Did you forget your password?If you have entered the wrong password several...

• I'd like to cancel my self-exclusion. Is this possible?

  It depends on the type of exclusion you have set up. Have you set up a 6-month exclusion or a gaming break? You must wait until this period ends before ...

• I'd like to change the e-mail address linked to my account. How can I do this?

  If you want to change the email address linked to your Casino777 account, please contact our customer service via the contact form, the Live Chat, or by...

• I would like to delete my account. How do I do that?

  If you wish to permanently close your player account, please contact our customer service, who will be able to process your request. Before closing your...

• How do I change my deposit limits?

  There are two types of deposit limits at Casino777: personal limits and the default limit. Personal limitsYou can change your personal limits at any tim...

• I would like to turn off my default limit, is that possible?

  Yes.To do this, go to your account settings and click on the "remove limit" button:   Your request will automatically be forwarded to the Gambling Commi...

• How can I make a deposit on my Casino777.be account?

  Making a deposit is simple: Log in to your account.Go to the Deposit tab.Choose your preferred payment method.Follow the on-screen instructions to compl...

• What is the default deposit limit?

  As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a pe...

• I can't make a deposit. What should I do?

  If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (card number, e...

• I would like to deactivate the option to cancel a withdrawal. How do I do that?

  If you wish, you can deactivate the option to cancel a withdrawal from your account.You can make the request by directly contacting customer service via...

• How can I make a withdrawal?

  On Casino777.be, you can easily withdraw your winnings. In your Casino777.be account, go to the "Withdrawal" tab and follow the instructions displayed o...

• I made a withdrawal request online. How long will it take for the money to be available in my bank account?

  Processing timeThe majority of withdrawal requests are processed within a timeframe of up to 24 hours.In some cases, an additional delay may be necessar...

• I cannot register a withdrawal request. What to do?

  If you are unable to make a withdrawal, it may be related to one of the following situations: Your account is not yet activatedYou must confirm your ema...

• What Kind of Online Casino Games Are on Casino777.Be?

  Casino777 offers a wide range of casino and dice games, separated into several categories: • Slot machines: from the most traditional to the most origin...

• What Is Responsible Gaming?

  At Casino777 BE, we want to make sure that our games are enjoyable and that our players remain safe. With Casino777.be, you can establish deposit limits...

• What is the Iridium Challenge and how does it work?

  The Iridium Challenge is a personalized Challenge available each month for players who have had gaming activity during the previous month (activity = ha...

• What are Challenges?

  Casino777 is proud to introduce a new feature: Challenges.You can find them directly in your dedicated space:   Simply activate it, complete the propose...

• What are the different statuses?

  There are 11 different statuses:  Blue: 0 to 499 pointsBronze: 500 to 999 pointsSilver: 1,000 to 1,999 pointsGold: 2,000 to 3,999 pointsPlatinum: 4,000 ...