It depends on the type of exclusion you have set up.
Have you set up a 6-month exclusion or a gaming break?
You must wait until this period ends before you can reconnect. Once the period has passed, the exclusion will be automatically lifted and you will have access to your account again.
Have you requested a gaming ban through the Gambling Commission?
You have the option to cancel it.
How? By sending a signed registered letter containing a copy of your identity card to the following address:
Gambling Commission
Cantersteen 47,
1000 Brussels
After a waiting period of 3 months from the receipt of your request, you will be able to regain access to our online gaming site.
However, it is important that gaming remains fun and never becomes an addiction. If you think you have developed an addiction, there are solutions. For more information, check out our responsible gaming page.