FAQ
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What are the real money tournament?
In addition to our “classic” tournaments, where you receive free credits to participate, our new real money tournaments allow you to join the tournament of your choice and keep all the win...
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How can I get onto a tournament leaderboard?
When you take part in a tournament the points won during a game will determine your position in the leaderboard. The leaderboard isn’t final until the tournament has ended. Can I appear se...
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What is a “Rebuy” and an “Add-on”?
A Rebuy allows you to start a new game to get onto the leaderboard again. An Add-on allows you to buy time or game credit. This can be interesting if you haven’t had enough time to use all...
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How long does a tournament last for?
It depends on the type of tournament you’re taking part in. If you’re playing in a real money tournament, you can play whenever you like throughout the duration of the tournament. You will...
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How do I register for a tournament?
Registering for a tournament is easy! Go to the Tournaments page, choose the tournament you want to take part in, and click on “Register”. Once you’ve registered, the “Play now” button wil...
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I’ve won a tournament! When will I receive my winnings?
Well done! Your winnings are automatically credited to your account 10 to 30 minutes after the end of a tournament. For big prizes, you will be contacted by a member of our team with all t...
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Can I take part in tournaments from my smartphone or tablet?
Of course! Our website is perfectly adapted to all your mobile devices. Therefore, you can register and take part in tournaments from your smartphone or tablet by using our online website.
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What happens if there is a tie in a tournament?
When you get the same number of points as one or several other players, you are put in the same place on the leaderboard and the winnings are shared between you.
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I’m not able to take part in a tournament. What should I do?
If you aren't able to take part in a tournament, there a several possible reasons: • You have insufficient funds. Make a deposit, then try again.• You have activated a self-exclusion. You ...
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Can I win a jackpot in a tournament?
That depends on the type of tournament you’re taking part in. If it’s a real money tournament, you will receive the winnings from your games in the normal way. If you win a jackpot, the wi...
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I was 2nd in the tournament leaderboard, but I haven’t received my winnings yet. Why?
When you take part in a tournament, the leaderboard is not final until the tournament officially ends.Currently in 2nd place and the tournament ends in an hour? Keep an eye on the leaderbo...
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I got a Mystery game, but I can’t use it. Why?
A Mystery game is a special round, but you still have to pay for it. Therefore, you need credit to play your Mystery game.A Mystery game must be played with the same stake that was used to...