FAQ
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I've increased the deposit limit, but I still can't deposit. Why can't I deposit?
Increasing the limit takes effect 72 hours after submitting your application, while decreasing the limit becomes effective immediately.
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My request to deactivate the default limit has been denied and I don't understand why?
If the Gaming Commission has refused your request for deactivation, it is because you are listed as being in default of payment in the file of the Central individual credit register of the...
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My deposit is not visible in my Casino777.be account history. How do I know if my deposit was successful?
If your deposit does not appear in your history, an error probably occurred during your transaction.Has the deposit amount been withdrawn from your bank account? Contact our customer servi...
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My deposit is displayed in my Casino777.be account history, but the balance has not been updated. What should I do?
Contact our customer service department, stating that your balance has not been updated and mentioning the transaction reference, as well as the amount, date and time of your transaction.
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My Paysafecard deposit was refused. Why was this? Who do I contact?
If you are trying to make a deposit but your transaction is declined by paysafecard or if you encounter a problem with the paysafecard payment page, there could be several reasons: • Your ...